FAQ

Car wash FAQs
What is an unlimited wash membership?

A monthly payment plan that gives you unlimited car washes for a monthly or annual price.

How do I sign up for a membership?
Fill out our application form online. Stop by your local Crosstown Car Wash and see an attendant in order to complete the process. We require a credit card on file and our attendant will provide you with a RFID tag to place on your window. It’ll take just a few minutes!
When will I be billed for my unlimited membership?
The day you sign up becomes your monthly payment date for each consecutive month you are on the program. It’s easy to update or cancel your plan.
How do I update the credit card used for my monthly membership?
Visit any Crosstown Car Wash location to update your billing information.
Can I wash my car at different Crosstown Car Wash locations?
Yes, your membership works at any Crosstown Car Wash.
Can I use my unlimited pass with more than one vehicle?
No, the program is vehicle specific. Each car needs its own membership and RFID tag.
Will I receive a refund after I cancel my membership?
No, you will not receive a refund. Your plan remains active until the day before your next billing date. 2 business days

You can cancel or change your subscription whenever you’d like. When you cancel your subscription, you can continue washing until your next monthly billing date

Do you sell Gift Cards?
Yes, you can purchase gift cards at any location during regular business hours.